Privacy & Cookie Policy
Effective Date: July 18, 2025
Last Updated: July 18, 2025
Moon Global Limited (“we”, “us”, or “our”) operates the website https://moonparts.com (the “Service”). This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website.
By accessing or using the Service, you agree to the collection and use of your information in accordance with this Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We may collect and process the following types of personal data:
Name
Email address
Phone number
Company name
Information submitted via contact forms
Technical and usage data (e.g. IP address, browser type, pages visited)
We also use tools such as Google Analytics (GA4), Google Ads, and may use Facebook Pixel in the future to analyze user behavior and improve marketing performance.
2. How We Use Your Information
We use the collected information to:
Respond to inquiries and provide customer support
Improve website functionality and user experience
Analyze site traffic and user behavior
Deliver and optimize advertising campaigns
Comply with legal obligations
If we intend to use your data for any other purpose, we will request your explicit consent in advance.
3. Sharing of Information
We do not sell your personal information. We may share your data with third-party service providers who help us:
Analyze website usage (e.g. Google Analytics)
Manage advertising (e.g. Google Ads, future Facebook Pixel)
Operate and maintain the website
These third parties are authorized to use your data only as necessary to provide services to us and are obligated to keep it secure.
We may also disclose your information if required by law, to protect our legal rights, or in connection with a business transfer (e.g. merger or acquisition).
4. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy. This may range from 90 days to 2 years after your last interaction. In some cases, we may keep data longer to comply with legal obligations or resolve disputes.
5. Your Rights (GDPR & CCPA Compliance)
Depending on your location, you may have the right to:
Access, update, or delete your personal data
Withdraw consent at any time
Object to or restrict certain data processing
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and serve personalized ads. Cookies may be first-party (our own) or third-party (e.g. Google Ads, YouTube).
We use cookies to:
Ensure website functionality
Store your preferences
Analyze site performance
Support remarketing/advertising campaigns
You can manage or withdraw your cookie preferences at any time using the cookie banner or by adjusting your browser settings. Learn more in the section below.
7. Managing Cookie Preferences
You can modify your cookie settings by:
Clicking the “Cookie Settings” button (if using a banner)
Adjusting your browser settings to block or delete cookies
Here are help pages for common browsers:
Blocking cookies may affect the functionality of certain parts of our website.
8. Data Security
We take commercially reasonable steps to secure your personal information, including encryption and limited access. However, no method of transmission over the Internet is 100% secure.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on this page with the effective date. We recommend reviewing this page periodically.
10. Contact Us
If you have any questions or concerns about this policy or your data, you may contact us at:
Moon Global Limited
Email: [email protected]
Address: Shenzhen, China
Phone: +86 13590108052